SARI FIESTA — PRIVACY POLICY

1. Introduction

Sari Fiesta (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you use our website, interact with Vendors, or purchase food products through the Platform.

By accessing or using Sari Fiesta, you consent to the practices described in this Privacy Policy.

2. What Information We Collect

We may collect the following types of information:

2.1 Personal Information

• Name
• Email address
• Phone number
• Delivery address
• Payment details (processed securely via third‑party payment providers)
• Account login details

2.2 Transaction Information

• Orders placed
• Payment confirmations
• Delivery instructions
• Communication with Vendors

2.3 Technical Information

• IP address
• Browser type
• Device information
• Cookies and usage analytics
• Pages visited and time spent on the Platform

2.4 Vendor Information (for Sellers)

• Business name
• ABN (if applicable)
• Contact details
• Storefront content
• Menu items and pricing

3. How We Collect Information

We collect information through:

• Account registration
• Order placement
• Vendor onboarding
• Contact forms and customer support
• Cookies and analytics tools
• Third‑party payment processors

4. How We Use Your Information

We use your information to:

• Facilitate orders between Users and Vendors
• Process payments
• Provide customer support
• Improve Platform functionality and user experience
• Communicate updates, promotions, or service changes
• Maintain Platform security and fraud prevention

We do not use your information for purposes unrelated to the operation of the Platform.

5. Disclosure of Information

We may disclose your information to:

5.1 Vendors

To fulfil your orders, we share necessary details such as:

• Name
• Delivery address
• Order details
• Contact information (if required for delivery or clarification)

5.2 Service Providers

Including:

• Payment processors
• Website hosting providers
• Analytics services
• Customer support tools

These providers are required to handle your data securely.

5.3 Legal Requirements

We may disclose information if required by:

• Law enforcement
• Government authorities
• Applicable Australian laws

6. Marketplace Disclaimer

Sari Fiesta is a marketplace platform. Vendors operate independently and are responsible for their own food production, safety, and delivery.

We do not control or monitor Vendor compliance with:

• Food safety laws
• OHS/WHS regulations
• Licensing or permits
• Hygiene standards

Any personal information shared with Vendors is used solely for order fulfilment. Vendors are responsible for handling customer information in accordance with applicable privacy laws.

7. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Improve website performance
• Analyse user behaviour
• Remember user preferences
• Support secure login sessions

You may disable cookies through your browser settings, but some features may not function properly.

8. Data Storage & Security

We take reasonable steps to protect your personal information from:

• Loss
• Misuse
• Unauthorised access
• Modification
• Disclosure

However, no online platform can guarantee absolute security.

9. Third‑Party Links

The Platform may contain links to external websites. We are not responsible for the privacy practices or content of third‑party sites.

10. Access & Correction

You may request:

• Access to your personal information
• Corrections to inaccurate information
• Deletion of your account

Requests can be made via our contact details below.

11. Children’s Privacy

The Platform is not intended for users under 13 years of age. We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Continued use of the Platform indicates acceptance of the updated policy.

13. Contact Information

For privacy inquiries or requests:

• Email: avsamonte@aol.com.au
• Phone: 0420434340
• Business Address: [Insert Address]