SARI FIESTA — TERMS & CONDITIONS OF USE

1. Introduction

These Terms & Conditions (“Terms”) govern your use of the Sari Fiesta website, a digital storefront platform that allows independent food sellers (“Vendors”) located in Queensland, Australia to list, market, and sell their food products. By accessing or using Sari Fiesta, you agree to be bound by these Terms.

If you do not agree to these Terms, you must not use the Platform.

2. Definitions

• “Platform” refers to the Sari Fiesta website and any associated services.
• “Owner”, “We”, “Us”, “Our” refers to the operator and owner of Sari Fiesta.
• “Vendor” refers to any independent seller offering food products through the Platform.
• “User”, “You”, “Your” refers to any person accessing or using the Platform.
• “Products” refers to food items listed and sold by Vendors.

3. Nature of the Platform

Sari Fiesta is a marketplace platform. Vendors operate independently and are not employees, agents, or representatives of the Platform or its Owner.

The Platform:

• Provides digital storefront space
• Facilitates order placement
• Enables communication between Users and Vendors

The Platform does not manufacture, prepare, store, deliver, or handle food.

4. Vendor Responsibility for Legal Compliance

4.1 Food Safety, OHS, and Government Requirements

All Vendors are solely responsible for complying with:

• Queensland food safety laws
• Workplace Health & Safety (WHS/OHS) regulations
• Local council food business licensing requirements
• Food handling, preparation, storage, and delivery standards
• Any required permits, certifications, or inspections

4.2 Platform Disclaimer on OHS & Permits

The Platform and its Owner:

• Are not responsible for ensuring Vendors meet OHS/WHS standards
• Do not verify food safety compliance, permits, or licences
• Do not supervise food preparation or delivery
• Are not liable for any breach of food safety or OHS laws by Vendors

All legal obligations relating to food production, hygiene, safety, and delivery rest exclusively with the Vendor.

5. User Acknowledgement

By using the Platform, Users acknowledge and agree that:

• Food is produced and delivered by independent Vendors, not the Platform
• The Platform does not guarantee the quality, safety, legality, or compliance of any food product
• Any issues relating to food quality, safety, or illness must be directed to the Vendor
• The Platform is not liable for damages, injury, or loss arising from Vendor actions or omissions

6. Orders, Payments & Refunds

6.1 Orders

Orders placed through the Platform are contracts between the User and the Vendor.

6.2 Payments

Payments may be processed through third‑party payment providers. The Platform is not responsible for payment gateway errors or delays.

6.3 Refunds

Refunds, cancellations, or disputes must be handled directly with the Vendor, unless otherwise stated.

7. Vendor Content & Listings

Vendors are responsible for:

• Accuracy of product descriptions
• Pricing
• Allergen disclosures
• Photos and promotional materials
• Delivery times and fulfilment

The Platform may remove content that violates these Terms but is not obligated to monitor Vendor activity.

8. Limitation of Liability

To the maximum extent permitted by law, the Platform and its Owner:

• Disclaim all liability for food-related incidents, including contamination, allergic reactions, illness, or injury
• Are not liable for Vendor misconduct, negligence, or regulatory breaches
• Are not responsible for delays, delivery failures, or incorrect orders
• Provide the Platform “as is” without warranties of any kind

9. User Conduct

Users agree not to:

• Misuse the Platform
• Engage in fraudulent activity
• Harass Vendors or other Users
• Attempt to interfere with Platform operations

10. Intellectual Property

All Platform branding, logos, and design elements are owned by the Owner. Vendor content remains the property of each Vendor.

11. Termination

The Platform may suspend or terminate access for:

• Breach of these Terms
• Illegal activity
• Misuse of the Platform

12. Changes to Terms

The Platform may update these Terms at any time. Continued use constitutes acceptance of updated Terms.

13. Governing Law

These Terms are governed by the laws of Queensland, Australia.

14. Contact Information

For general inquiries:

• Email: avsamonte@aol.com.au
• Phone: 0420434340